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If you have any questions about your order, please contact us.

Order Processing Time:
Orders are generally processed and shipped within two business days (exceptions include items which ship directly from their respective manufacturers and may ship on a different schedule).  You will be notified of any significant delays.  Once your order is shipped, you should receive a shipping confirmation e-mail with tracking information for US shipping addresses (tracking information is not available for non-US shipping addresses).  If you do not receive the shipping confirmation e-mail, please check your spam or junk mail folder.

Product Perishablility:
Please note, some items are vulnerable to excessive heat (starter cultures, cheese making supplies, ready-to-eat vegetables and condiments, etc.).  Please use the tracking information provided in the shipping confirmation e-mail to anticipate the arrival of your items so they can be removed from the mail box promptly.

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