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What Our Customers are Saying

I'm delighted! Thank you, again. My experience with CFH has been completely wonderful, from start to finish. Best, Riva, Ontario, Canada


Thanks for your exceptional customer service. It is beyond anything I have experienced, and it is much appreciated. Thanks, too, for having such wonderful products. I will be a loyal customer for a long time to come. Happy holidays, Michael, Alaska


Just started making kefir and it is working out really well. The instructions were excellent and I was able to get the starter grains going without problems. I also just love the "chat now" available on the website. Every time I contacted them, they provided excellent and courteous service. I love this website and their products! Laura, VA


I would like to thank you for your excellent customer service. It's a pity your products aren't on Amazon Canada because not only would I buy some of your other grains from there, but I'm an Amazon top 100 reviewer and I'd write a glowing review. All the best, Reuben, Canada


I just thought you should know that as a company, yours is an inspiration. I appreciate the information and product you have available. Thank you, Andrea


I really appreciate your promotion of these wonderful life giving foods! The tutorials on sourdough are so comprehensive!! There is absolutely NO excuse that anyone can use not to make these foods a daily part of their lives and therefore saving an infinite amount of money on health care costs! Dawn, SD


I just wanted to say I found this site and used your e-book on brewing Kombucha, and have been for the last 6 months. It was so easy to get started from the advice you provided. I'm really looking forward to having time to do other projects like soap and bread making with your helpful guides. Thanks again for providing this information! If you ever want pictures of the brew, web or graphic work done, I'd love to repay you all somehow! Emma


I am so happy to find your web site. My husband and I have been struggling with digestive and weight issues for a few years now. We have tried many different things, adding yogurt and kefir to our diet, to find out it is almost impossible to find good healthy quality product. Little over 10 years ago we sold our small farm and we raised our own dairy goats. Sure miss the goat milk, we made our own cheese, yogurt and so on. Our health was so much better. The last couple of seasons we have been growing our own garden again and canning our own foods. So I am looking forward to learning more from your Lacto-fermentation eBook. I would just like to say thank you for your great efforts on putting together a great website and easy access to great homemaking processing and products. Very happy, Tammie


I just want to say thank you very much for the e-books on fermentation, kefir milk, kombucha, sourdough etc. They are easy to read, very extensive, answer all the questions and I am trying some of the recipes out. My kombucha, water kefir and milk kefir culturing is working out perfectly and I have referred many people to your site to obtain the ebooks. I would love to see some more recipes using just kombucha or water kefir grains - but less salt. From the bottom of my heart, thank you for the books. I have really appreciated all the information and my health has made a 360 degree turnaround for the better. I am also passing on extra scoby's to help inspire a healthier South Africa. Please keep doing what you are doing. Linda, South Africa



I just wanted to drop you a note to say that I think you are doing an amazing job! I love your newsletter and your recipes/resources continually inspire me to be adventurous with my ferments. As a business owner, I think you are doing a wonderful job of keeping in front of your clients and engaging them without being salesey. Anyways, just thought I'd pass on how much we love and recommend your website! Katrina, AZ


This company has the greatest customer support. I love doing business with you. You all have inspired me to get into all sorts of new things. I started with kefir grains, both milk and water and have now ventured into mesophilic yogurt and kraut. Next week be cheese! I'm so excited about finding your website. I'll bet it's a great place to work. Thanks to all of you for your help. Emily, Novato, CA


Thank you so much for your speedy reply and all the great information! I appreciate it. I have already pre-milled some wheat and it is beginning to 'age'. I will go to the links you provided and read up on that information, too. I won't be giving up! I like to try and follow the motto "...if at first you don't succeed...," but I also like to gain as much info as I can and troubleshoot the problem. With your help today, I feel ready to tackle my next loaf! If it's ok, I'll let you know how it turns out! Again, many thanks! You were great!!! Vicki


I greatly appreciate the excellent customer that I consistently receive from your company. Thank you for keeping up the tradition! Regards, Kathryn, OK


I just want to thank you for making these Ebooks available at no charge, they are absolutely simple, understandable, and thorough enough ! Thank You Very Much! Natalie, GA


I just wanted to say thank you again for great customer service, even though the error was on my part. I am in the process of building a blog web site and will be recommending your company for cultures! Thank you and God bless! Angeline, NE


Hi - I just wanted to say that I love your website, and THANK YOU for all the great info and recipes! I'm so excited to branch out from basic kombucha. I subscribed to your newsletter. :-) You do good work!! Becky

Just want to say what a great web site you have; easy to navigate, and very informative. Really enjoy the emailings for the same reasons. Keep up the good work! Annie, British Columbia, Canada


I just wanted to send a thank you note for giving excellent customer service. I was experiencing a problem, contacted your customer support through email, emailed back and forth a few times and I promptly received a resolution. I really do appreciate dedication to customer service. It's hard to find companies, especially companies that sell product through the internet, who take care of the customer. Thanks, Jessica, NY


Hi! I just wanted you to know that your company is amazing. I LOVE your website! I just now am reading Gut Balance Revolution by Dr. Gerald Mullin and have started Phase 1 of his plan. In Phase 2 he advocates cultured food. I was interested and a friend said she had wanted to culture sauerkraut. Through a blogger's link to your site, I discovered you and your information. I SO appreciate the knowledge you are sharing so freely on it. I especially loved the books I was able to receive by signing up for your emails. What a treasure they are! I'm going to use the yogurt culture I've ordered and then will have a better idea of what I'm going to order in the future because of the yogurt e-book. I think having lots of strains is fantastic. I can't say enough good things about you. I write a "Fit and Healthy" article for the monthly newsletter of our SD state association of child care providers (sdchildcare.org) and you can be sure I will be sharing what I'm using and doing, and your site, with our members (473 at this time.) An added bonus for me is that you are in Sioux Falls! It's always good to purchase in our home state. Keep up the great work. I'm sure that your business will see increased business in the next few years as more and more people discover the benefits of good bacteria in our bodies. Dawn, Rapid City, SD

Thank you! Now that I know exactly what my temperatures are in my dehydrator, I feel pretty confident of making raw yogurt now. This was going way above what was required and it puts your company high up in my books of companies who not only offer a quality product, but back their products up with outstanding customer service and I will have absolutely NO hesitation on recommending your company. Thank you again for all your patient assistance.  Cathy, IL