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Your application has been submitted to our wholesale department. Please note: we approve all applications manually and strive to review applications within 3 business days of submission of all applicable paperwork (see below).
IMPORTANT: Next Step
A copy of your Reseller's Certificate must be submitted prior to account consideration. If your state does not issue Reseller Certificates, a copy of your state business license or Federal Tax ID paperwork should be submitted. Please submit the documentation via one of the following methods:
Once your application has been reviewed we will notify you via email and provide you with ordering and pricing information.
Online approval is available for US and Candian-based resellers only. For information on applying for an international wholesale account, please contact us.
Minimum Order: The minimum order quantity for any individual item is six. Canadian wholesale orders are also subject to a $200 minimum for the initial order and $150 minimum for re-orders. The minimums apply only to products offered at wholesale prices and not to products offered at retail-only prices.
Payment: Initial orders require credit card payment prior to shipment. If desired, subsequent orders may be subject to credit terms extended to pre-approved customers only. Credit at 30-day net terms following approval of credit application. No COD orders.
Shipping: All shipments are FOB Sioux Falls, South Dakota, and generally ship within two days of receipt. You will be notified of any significant shipping delays.
Importation: The customer is responsible for ensuring any items ordered can be imported into the destination country and for all applicable paperwork. Cultures for Health is unable to accept any responsibility for potential customs and importation issues and will not issue refunds. The duties, customs fees, brokerage fees and all other incidental charges are the responsibility of the customer. All items shipped will be accurately labeled for customs purposes including classification as food products. All packaging includes ingredient lists. Exterior packaging cannot be removed or altered prior to shipping. We will not knowingly violate customs laws and cannot make exceptions.
Starter Stability: Although products are shipped in a shelf-stable format, it is imperative that they be stored properly. We recommend refrigeration for yogurt starters, buttermilk starters, kombucha cultures, and rennet. We recommend freezer storage for cheese cultures. We can provide extra packaging on request for shelf-display purposes. Because starters are sensitive to extremes in heat and humidity, they should not be stored or displayed in hot, sunny, or moist locations. Cultures for Health is not responsible for degradation that occurs after delivery to the shipment carrier.
Repackaging: Please keep in mind we do not allow “repackaging” or “rebranding” of Cultures for Health products. All products must be sold in the original Cultures for Health packaging. Alternation or removal of exterior packaging, interior packaging, or documentation is also not allowed.
Returns: Merchandise must be in new, sealed, and resalable condition. Customers must obtain a Return Merchandise Authorization (RMA) number prior to returning the merchandise in question. The RMA number must be enclosed in the returned package. Requests for returned merchandise credit must be made within 60 days of purchase. Return shipping costs are the responsibility of the customer. Defective or damaged products will be refunded in full if reported within 20 days of purchase. A return shipping label will be issued.
This program is only for customers within the United States and Canada. If you would like to set up a wholesale account outside the U.S. or Canada, please contact us to request information on our International Wholesale Program.
Please feel free to contact us with any questions:
Cultures for Health
200 Innovation Ave. Ste. 150
Morrisville, NC 27560
800-962-1959800-962-1959 ext. 117 (phone)