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Troubleshooting Starter Cultures
If you are working with a starter culture and have a question, we are always happy to help troubleshoot! We want to be sure our starter cultures work properly for you.
Step 1: Check out our troubleshooting information
If you are working with a starter culture and are looking for troubleshooting information you may find the following information helpful:
**If you don't find an answer to your question in the above links, proceed to steps 2 and 3.**
Step 2: Put your starter culture "on hold"
If you don't see the answer to your question in one of the above links please see the following information on what to do with your starter culture while you await further instructions.
Step 3: Contact Us
Click here to contact us for further assistance with your starter culture.