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Product Review (submitted on February 10, 2014):
My first batches flopped...I have been using another brand with great success, but was looking for an organic version as I use only raw milk. I am not sure what happened with this initially...I was sent a 2nd starter when I had talked to the reps here as to what happened, so it was nice for them to help me try again was very surprised at such wonderful customer service. I am happy to say was able to achieve great results this time around! Now going to try my own sour cream...