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Product Review (submitted on April 17, 2014):
I decided to try kefir after realizing I could use some probiotic support. I bought a quart from the store to see what it was supposed to be like, and while the homemade isn't quite as yogurty (because the store-bought has additives like pectin), I love making it! I've been making smoothies every day for my kids and myself, and have noticed the benefits. Since this was my first time ever doing any kind of fermenting, I really didn't know what to expect. Customer service was phenomenal with asking all my questions and really going above and beyond to make sure my experience was positive.