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Product Review (submitted on February 7, 2014):
My kombucha starter kit arrived promptly, sooner than I expected! The packaging is very professional in appearance with well laid out labels, artful and simple. The booklet of instructions is reassuringly clear, readable, and complete. The scoby is still rehydrating, so I don't really know yet how my actual kombucha will turn out, but I have contacted Cultures for Health several times online and have received answers to all of my questions in a very timely manner. Both the live chat and the contact through email have elicited prompt replies. I am very impressed with their customer service!