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Product Review (submitted on February 17, 2014):
Received my order several weeks ago. small amount of grains that were pretty much crushed mixed with powdered milk. Started reviving, almost lost them at one point as I was having a hard time recovering the grains from the spent milk with my strainer. Now several weeks later I am back to maybe a full teaspoon of grains. I am continuing to work with them and some have formed a small clump. So far just dumping the milk, not a good taste, not at all like the kefir I have made from non-grain starter.
Response from CFH: Please contact customer support for troubleshooting advice before discarding product. Many cultures can be saved with minor adjustments.