What Our Customers are Saying

Thank you so much for having a flat shipping rate!! It's so nice to know I can order when I need things =)  Also, your newsletters are great, i know recipe excitement awaits when an email comes in from your company.  Thanks for being awesome! Alicia

I'm emaiing you from Fanny Bay, BC Canada to thank you for the awesome website you provide.  I'm a 59 yr old. I've been into fermenting for 2 yrs now and I'm addicted.  Your recipes are just fabulous  The best dill pickles. They taste like the old barrel type when I was a kid. The dilly pickles were to die for and the juice that flew out of them when you crunched into them! Thanks thanks thanks to you all.  Yours in fermenting.  Deb, Fanny Bay, BC Canada

You guys are so amazing. I got my yogurt started replacement and am so impressed with how well and detailed your costumer service is. I plan to tell everyone about how you guys take care of your costumers. Leanna, Dayton, Ohio

Hi there, Just wanted to let you know how much I appreciate your good work and all of the information provided in your e-books. To receive all of that for free tells me you are good people with the right idea, that money is not anywhere near as important as teaching people the things in life which really matter, good eating being among those. 

Thank you so much for your gift. It has been well received and will get much use. Warm regards from Australia, Chris

I am pleased with the customer service, arrival, and appearance. i gave a five star because you seem to care about your products and customers. The information you provide is great. Unfortunately, I haven't been able to try the products yet. I have every confidence that the product deserves a five star. Carmen, Medford, Or.

Thank you so much! Your customer service is awesome. Just when i think I have to give up, you have a solution. :)  Kathryn, Denver, Co.

I ordered the milk kefir grain kit because I heard that the probiotics are even better than what you can get from yogurt. I am still learning and have a lot of questions and the chat now customer service that is available on the site is sooooooo helpful.  I still have a lot to learn and want to make sure all is well, so the chat now representatives are great.  Brenda, Oklahoma

You know, your company has been so helpful, I appreciate the helpful responses I've been getting from you.  I like this company a lot! Thanks! Heidi, Ohio

Just to say: THANK YOU! Your website rocks!!! Michelle

I love the coconut yogurt I made it and it was great. Cicely

I just wanted to send a message to Bonnie to let her know how much I really, really appreciate the help she's given me over the last few weeks with much needed advice for how to brew my first home batch of kombucha tea. This website is heaven sent. Thanks to all who make/made it happen. :-) Kim

It's only now, at age 58, that I have discovered about water and milk kefir and its benefits. Thank you so much for the information you are putting in your website. You are a help to humanity. More power to you! Roli

Wow, how generous and what great information!!!! I think I already see my problem making kefir and I have only read while downloading the ebooks. THANK YOU very much! I can't wait to read more. Sincerely, Jane

Thanks. You guys are awesome! I'm new to this site, but I already did a live chat, which was great. Got my question answered almost immediately! Wish me luck on my first Kombucha!  Vickie

Greetings! I am absolutely DELIGHTED that I found you!!!!!!  I purchased kefir grains the other day and will most definitely be purchasing some cheese making items in the very near future!  Your website, tutorials and YouTube videos are AMAZING!  Thank you so much!!!!  Best, Robyn, CA

Too many (good) recipes, so little time! I have a hard time keeping up! LOVE THEM!! Donna, MA

Recently I had a question and got onto your chat, 'Let's Talk!' section and was connected instantly. I chatted with a person by the name of Anita, I think that was her name, anyway, she was AWESOME!!!! I really am so darn grateful for all this wonderful information that this site shares. I am trying all sorts of your methods as we belong to a local CSA and have vegetables pouring out of the fridge. I hate to waste anything...Thank you so very much! Jay

i am pleased with the customer service, arrival, and appearance. i gave a five star because you seem to care about your products and customers. the information you provide is great. unfortunately i haven't beeb able to try the products yet. i have every confidence that the product deserves a five star

The comment about how wonderful you are, the fantastic practical knowledge concerning wellness and nutrient enriched food prepared at home is wonderful! All things I have ordered have been perfect for what I wanted to accomplish. You will receive requests in a few weeks about cheese ideas! Now, I am in the midst of summer and tending to vegetables, excalibur dehydrator, yogurt, kefir, goat milk, fermenting carrots etc. Love, Sew, New York



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