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Thank you for visiting Cultures for Health!


General Information

If you have a question about our products or cultured and fermented foods in general, you will likely find an answer to your question in our Knowledge Base: Expert Advice Articles, FAQs, How-to Videos, Recipes and More!


Questions about a Starter Culture You are Working With

If you are working with a starter culture and are looking for troubleshooting information, please click here. 

If you do not see an answer to your question, please contact us. We endeavor to answer emails promptly but while you await a response, please click here for instructions on how to put your cultured food "on hold" temporarily.


Ordering and Shipping Information

How to Contact Us

  • Live Chat with our Customer Service Reps: See corner
  • Email: Use the form below
  • Mail: 200 Innovation Ave. Ste. 150, Morrisville NC 27560
  • Fax: 919-695-9600



  • Please contact your personal Account Manager or email [email protected] directly with any questions.



 All hours are Eastern Time

  • Monday through Friday:
      • Email Support: 8:30 am to 5:30 pm EST
      • Chat and Phone Support: 9:30 am to 5:00 pm EST
  • Saturday and Sunday: Closed


Please note, customer support will be closed on the first and third Friday of each month at 12:30-1:30 pm EST for a staff meeting.

We are closed New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day. 


Contact Information

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