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Product Review (submitted on May 8, 2014):
Completely dead culture. # packs does not start fermentation for 3 days. Have to use buttermilk for starter to save product. Was shipped regular mail and supposed to be stored in fridge or freezer!!!
And it is not cheap. Better use couple tablespoon of regular buttermilk as a starter. Result different but it is work.
Response from CFH: Please contact customer support for troubleshooting advice before discarding product. Many cultures can be saved with minor adjustments. Our cultures are shelf stable and do very well during shipping, but we do recommend refrigerating or freezing Crème Fraiche Starter Culture as soon as possible for best results.