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Product Review (submitted on May 15, 2014):
I purchased my dehydrated scoby and was very impatient for the 30 day rehydration process. I must've called customer service at least five times just to get reassurance that i just need to give it time. after the 30 days, the tea just tasted very sour like vinegar. i didn't lose hope but was disappointed. i transferred my scoby (it didn't look any different from when i received it)to a gallon jar and followed the instructions for a gallon of kombucha. after a week, i noticed some gelatin like blobs on the top. i knew it wasn't mold from googling images of kombucha with mold. it's been almost two weeks and the baby scoby is looking really good! i'm so glad i didn't give up! i also tried making my own scoby (there are instructions on the cultures for health website) and it also worked! so now i have my rehydrated scoby and its baby, and another scoby i grew! i can't thank cultures for health customer service enough for their encouragement and knowledge! it does take longer, but your patience will be rewarded!